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Hotel Giant 2 PC Questions & Answers
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Hotel Giant 2 PC Questions & Answers

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Hotel Giant 2

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Rating: 100%

Guests say bath is dirty, how do I clean them?

Change the item which is dirty with the new item in the same or better quality..
The bath has to be that of a better quality.
Press shift+c
Put in a waste paper basket and one in the room also. This takes the place of a maid, I guess. I also put one in the public bathrooms, like the restaurant, bar etc. and always near drink machines.
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How do I activate the cheat frontoffice?where can I write it in the main menu?

A1:
There are only cheats for 'Hotel Giant' (the original version) The cheats do NOT work for Hotel Giant 2
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How can I make my shops not lose money?

A1:
Its all about setup costs... lower your expenses to setup and maintain and give a discount that will get the customers in the door but not make you lose money- and advertise on tv ( your shops dont have to big huge either
A2:
Give 20% discount. It attracts more customers and you'll still make money even though you put a lot of things in the shop.
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What do I do when people keep saying there food as coe cold?

Add more servers and captain.
Hire more servers in order to take the food to the customers on time.
Add the ingredient quality.
You can have two chefs in the kitchen working on two stoves.
Need not add servers and Captains
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How to get rid of already unlocked items in Hotel Giant 2 to unlock them again?

A1:
You cannot get rid of items which you have already unlocked. Each item has a classification. ie 'modern' 'classic' or 'common' There are two types of Hotel. Modern or Classic. You cannot see a 'modern' unlocked item in a classic hotel, and vice versa. A 'common' item will be seen in both.
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I did unlock a wastebasket but it doesn't appear in the furniture option menu.
How / where can I see my unlocked items and use them in (excisting) rooms?

A1:
There are 2 types of Items - one is Classic - the other is Common. If you are setting up a Classic style Hotel - then you will only see classic items in your inventory. Common items will appear everywhere. Maybe the waste basket you unlocked was classic , and you are in a Modern hotel - then you won't be able to see it. Be careful when unlocking items, that they can be used in your type of hotel.
A2:
Wastebaskets are at the start of the game.
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My customers who are renting a room keep freezing up.  They won't even leave/move when it is time for them to check out.  Is there a way to move them or the object they are stuck on/in (Example: doorway) just like in the Sims games?

A1:
The only way to clear this problem is to click on the '7' at the top of the screen. This fast forwards the game instantly by 7days (i week) and clears all problems like the one you describe. It sets the time to 8.30 am one week later
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My customers keep saying "I wish there was wireless broadband!" for the meeting room, how do I put it in?

Question from: angelling31(4)
2 Answers +
A1:
After making a receptionist, double click on the receptionist desk. Under the info tab, click on the box under "Wireless Broadband"
A2:
Double click on the meeting room and you will see a box where you can put a tick against 'wireless broadband'
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How do I get guests?

A1:
Guests will respond to advertising. Also, the type of peripheral businesses that you build in your hotel will attract that type of clientele. Try looking at the marketing feature.
A2:
You need 3 things to start you off. A good restaurant, a coffee shop, and a bar. You'll soon see them coming in. You can add guest rooms and other facilities when you start making money.
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How can I clean the room if the guest say the room is dirty? Pls help very important thanks

A1:
Usually, a guest who complains that their room or items are 'dirty' means that you are charging too much for that room, as well as having poor items in it. Try lowering the price of the room, as well as putting better quality items in it.
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How do I remove a hotel that I don't want any more?

A1:
You cannot remove a hotel from your game, you can only close it. Once you close it you will lose all your staff. Also all of the financial transactions will cease (no more profits, no more costs)
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Where can I find hotel giant 2 manual? I downloaded the game online. I don't even know how to use/buy the item after unlocking them. do I need to temporarily closed the hotel? how to buy?

A1:
You need to use the 'training' mode when you first start. That will take you through to show you how to buy land, build your hotels, and put rooms, restaurants, bars etc., in them. It is very complicated if you do not train first
A2:
You can view them online or download the manual in Hotel Giant 2 Steam page. Hope it helps
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Geusts say plates are dirty, I get sinks and Dishwasher (Best Quality, only 1 type of sink), and they still say it...
How do I stop them?

A1:
Lower your price to 5
A2:
You need to have 2 dishwashers when your customers start to grow.
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What must I do in hotel giant 2 when people says by needs:
i wish there were better video game's machine?

A1:
Only buy the most expensive ones. It shouldn't matter if there is no diversity, just the big ones!
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Hi, it says every month (this room) is losing 5,000 dollars. what do I do?

A1:
There are many reasons why a room loses money. Check the size of it against the price you are asking the customer to pay. ie is it 'economy','normal',deluxeI,deluxeII,Suite,presidential. Whichever it is, make sure your price reflects the size. You cannot charge (say) $800 for an economy room, no-one will book it, but like all rooms it has monthly costs, so it will constantly lose money.
Also, don't put unnecessary expensive items in a small room, where you know you cannot charge excessive prices. Rule of thumb for pricing is - if a red complaint says 'my room is too small' it means that you are charging too much for it, again no-one will book it. Choose your room sizes, furniture costs and customer prices very carefully to get the best profit.
A2:
Increase the reservation price, or remove any unnecessary expensive objects
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My guest complaints "my room is too small", what I have to do?

Question from: yuki183(4)
3 Answers +
Try reducing the cost of the room. That's what worked for me.
Offer them an upgrade, (bigger room)
Reduce the cost of the room until the complaint disappears
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How do I get satellite TV?

A1:
As far as I remember, just double click on a tv set, and check any additional services you wish to offer. All TV in every room type will have the same services.
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Where can I see my hotel star rating? all I can see is the average star rating of all of my hotels

A1:
Click on the area with the gold stars (the training icon) this is where you can set your training costs and see your current star rating for the particular hotel you are in.
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Help! any tips on this game?

A1:
When you unlock an item in HG2 - it tells you whether the item can be used in a 'modern' 'classic' or 'common' hotel. If the item is classed as 'common' you can use them in both types of hotel (Modern or classic) however, if you unlock a 'modern' item, and you are running a 'classic' hotel at the time, then you will not be able to see that item or use it - because it is the wrong type of item for your hotel. You cannot 're-unlock' an item. If you don't see it after you have unlocked it, check a different type of Hotel.
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How do I increase the star rate of my hotel?

Train your staff by spending money in the training icon
Make more rooms like shops and perhaps a swimming pool or rock climbing.
The more money you spend training your staff, the more stars you will get, but it will take a few months. Rule of thumb - spend 700 per month and it will take you 12 months to increase from a 2 star hotel to a 5 star. Then you can reduce your training costs to around 100 per month to keep it that way.
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How to get better sunbed equipment? couldn't find it in unlock item list.

A1:
You will find the sunbeds under the 'chairs' icon in the unlock list.
A2:
I cant find it :( it has only sun lounger. I mean sun bed in health club
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How do I unlocked sun bed (in health club). I cant find under "chair" icon in the unlocked item. It has only sun lounger?

A1:
A sunbed does not come under 'chair' category. It has it's own category as sunbed.
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Need to copy save games from pc tp laptop. Found "save" folder in game directory, copied to laptop but saved games don't show up in "load" option in game. Any ideas?

A1:
The game doesn't save your games in its own directory. Look under My Documents in your Windows profile folder. The save will be named after the name of your company.
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How do you resize objects?! I have big problem with placing windows because by default they are bigger than people :S

A1:
You cannot re-size the objects.
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When building rooms all the rooms are named standard, how do I unlock delux rooms etc? or do I just have to rename them and put better stuff in them?

You have to rename them and put better stuff in
Make the room bigger
The size of the room is important. The very smallest room you can build will become 'economy' no matter what you put in it. A little larger, and it will be termed 'normal' Deluxe 1 and 2 rooms need to be larger still with nice costly items in them. If you put one or more bedrooms inside these larger rooms, they become a suite. But make sure you price them correctly, and put the right items in. These items will seem costly, but these rooms will make the most profit and attract lots of customers. Make sure your large rooms will sleep 4 people. The more people in a room, the more money they will spend in your hotel. You can build a very large room and make it very spacious and luxurious. This will be classed as 'Presidential suite'
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How do I make the Staff better?

Change training from $0 to $ 100 - $200 at least.
The more you spend per month on your staff (in your trainingbudget) the quicker and better they will become 5 star.
Increase salary offer for new employees to 200% of market rate. Fire and replace employee having less than 5 stars. New employees now will have 5 stars.
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I have played the learning campaign 2 on Hotel Giant 2 about 10 times and can't get the profit of $2000 that is needed to win the level and move on. I keep losing money. I have done everything - put stuff in the room, change the price etc. Nothing is working. Any suggestions?

A1:
You must get everything right. When you make up a new 'guest room' it is very important to look at the size of the room. It tells you the square meterage, and starts every room off at a price of 400. But if your room is larger than 120 sq m you must increase the price.
Conversely, you must put in the correct 'type' of items in it. ie. a very large guest room (say 250 sq m) needs a room price of around 650. You must also put hiegher quality items into it. The room will automatically become graded by the size and what you put in it. A room such as the one described above would probably get a grade of 'Deluxe II' so you must price it accordingly, and make sure good expensive items are in it. One of each is sufficient, (except beds and chairs).
The smallest room possible will be graded 'Economy' and you will only be able to price it at arount 190. Your items should be the very cheapest - cost wise.
I get a profit every time using this thinking process.
A2:
Try making the smallest room for deluxe1. Be sure to put the most expensive items available. This will set the room satisfaction to 100%. Set the room rate price to 700. Copy the lay out and set a double bed, 2 double beds, 3 single beds and canopy.
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My complaint in the bar: 'I couldn't get booth set in the bar'.
What does it mean? What I need to do?

A1:
You need to place more "Booth" type sets in the Bar.
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How do I make geusts stay in my hotel in hotel giant 2?

A1:
You will need a Front office desk, place it in the lobby.
I alway place 2, 1 will be check-in automaticaly and the other will be check-out automaticaly.
Also, guests arrive from 12.00 - 01.00pm and guests check out between 01.00 - 02.00pm every day.
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My guests were supposed to leave 2 months ago, from one of the rooms. But they are constantly, for 2 months, drinking a coffee or whatever in Coffee Shop! There is probably something wrong with the game, I just can't check out what... HELP!?

A1:
You can start by pressing the 7 day fast forward button (at the top) They should have gone by then. However, if they are still there, I am afraid they are caught in a programming loop. You then need to close your hotel, (drastic I know) but it removes ALL of your guests until you reopen it. They should have definitely gone by then, but you need to get you hotel working again and you may lose a lot of profit. Another alternative is to delete their room and then reinstall it again (if you have saved the layout in the first place)
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In my restaurant, satisfatciton level is 82, 83% and I keep losing money! I have 2 cooks, 2 dishwashers, 5 servers and 1 captain. should I reduce the number of servers? ingridient level is 10 and price level is 8...

A1:
My way: ingrediant quality set to 5, price set to 5.. hoooola! restaurant starts earning $10k
A2:
Make sure your restaurant isn't 'too big' the bigger it is the more costly it is to run. As for everything else, the 'ideal' settings are. 1 cook: 2 dishwashers: 2 servers : 2 Captains and plenty of the 'best' buffet bars. Set the menu to 'buffet, and watch your profits grow.
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Have 3 hotels and keep losing money, tried advertising, lowering prices ect and I pay attention to the client's needs but still no improvement?

A1:
You must check your marketing information. If you have over 95% of all customers coming to your hotel for that city, then you will begin to lose money. It should be time to close a hotel for a short time to make them go away. You need competition to survive.
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I have a complaint about my sauna room - I wish the sauna heater was of better qaulity - but iv put the best ones in? what should I do?
and I also have a complain about the the beauty treatment equipment be more advanced dont understand this?

A1:
When you have a complaint that ANYTHING needs to be of Better Quality, even though you think you have used the BEST item shown. There are better ones. But you have to EARN them. You earn a point each time a customer gets 100% satisfaction. You then go to the information page ! and click on the very bottom item, (it looks like a covered dish). Then click on the left hand side and you will see a list of the extra items you can release. Each one you release uses up a bonus point.
One thing to watch for. There are 2 TYPES of hotel. Modern and Classic. When clicking on an item, make sure it is for the type of hotel you have, otherwise you won't be able to use it. Some items will say 'common' these you can use with either type of hotel.
A2:
You can only get 'better' quality items by earning bonus points and then using those points to unlock the better quality items.
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Can someone tell me what im supposed to do, I keep getting complaints about - the strength training machines are not good enough - but I have put the best ones in, and - I wish the gym had better quality cardio exercise equipment - can someone help me please.?

Question from: beck96(2)
2 Answers +
A1:
You need to unlock better stuff
A2:
First of all earn plenty of bonus points and then unlock the very best training machines using those bonus points. Next delete ALL of your existing training machines and ONLY put in those VERY BEST ones that you have just unlocked. Your sims don't need a variety of machines. It is better to put 3 or 4 of the best ones. This rule works the same throughout the game. For instance, unlock a 'crunch bench' in your health club. Then delete ALL of your other benches, and ONLY put 3 or 4 crunch benches to replace them. You won't get any more complaints.. Same with your public toilets, your bathrooms etc.
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How to build slide in tie swimming pool?

A1:
You cannot put a slide in a 'square' swimming pool. The pool has to have a corner sticking into it for you to put your slide on.
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How do I advertise?

A1:
Click on the 'i' button on the top then click on hotel details. click the one to the left of the last one at the right. then click 'add advertising campaign'.
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Why do I keep on getting the red complaint "There are not enough cue stands in the Billiard room/Bar" The more I put in the more the complaint keeps coming. I have had as many as 30 Cue stands. Surely this should be enough?

A1:
This is a difficult one to answer. I have found that if you delete ALL of your cue stands, and then replace them with just 5 or 6 cue stands as far apart away from each other as possible, you should not get the problem any more
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If my restaurant is a buffet, does it need a kitchen?

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How to build wave machine in the swimming pool?

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Hello everyone. I wanted to know if familys can stay at the hotels (kids,teens etc?) I don't know because im currently waiting for it to be delivered. I used to play The original HOTEL GIANT.. And I wanted to know whats new? like what other rooms are there? what new health club stuff is there? Also on the free play/sandbox mode do you get unlimited money? I want to know cause that's what I did on the first hotel giant. Thankyou, please answer!

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How come my restaurant keep losingmoney?

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What do you do if the ht stops working?

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I just started with this game. I have alot of visitors but only a few guests. I have advertising campaign but no walk ins?

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How do I upgrade the gym equipment?

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How do you zoom in on the game on a laptop?

A1:
You need to hold the right mouse/touchpad button and shift down, then push on the touchpad/mouse towards the screen. It's away from the screen for zooming out.
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The problem is that in my bar there is a need q states: "there are not enough cue stand in the bar!" please help, by the way I'm Spanish, if the translation is wrong?

Question from: malconcam1985(2)
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How do I get customer souvenirs? I need 5 to complete a challenge.

A1:
To do this you will need to grant certain customer wishes for guests staying at your hotel (these appear under the Needs tab).
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No One is coming to my hotel resterant how do I get them to come?

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Can anyone tell me how I increase customer satisfaction in my restaraunt on Hotel Giant 1? I have set the price at 5, ingredients at 7, have 6 servers, 2 captains, 2 cooks, 2 washers, and good quality furniture and decorations, but I cannot get it up past 50%, and I need it at 60% to finish the level. can anyone help me? thanks

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I have unlocked all the writing desks, yet still they want better quality! Will further unlockable items appear when I've done the ones that are there?

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